Where is OptiOp based?

OptiOp is based in Londonderry, Co. Derry.

What features does the OptiOp quality management software offer?

The software facilitates feedback sessions with employees, tracks action items, supports calibration sessions for quality assurance teams, and offers reporting capabilities to extract data for business.

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OptiOp

Name: OptiOp
Address: Eighty 81, Ebrington St, Londonderry BT47 6FA, Londonderry, Derry, GB
Telephone: +441414161476

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OptiOp is a local business in Londonderry, Co. Derry, listed under IT & Technology on LocallyIrish.ie.

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About

Londonderry, Co. Derry, OptiOp is an IT & Technology business that provides quality management software for call centres. The system allows businesses to measure, manage, and improve quality by evaluating performance across various channels such as calls, chats, and social media posts. It facilitates feedback sessions with employees, tracks action items, and supports calibration sessions for quality assurance teams. The software also offers reporting capabilities to extract data for business insights.

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Questions & Answers

Q: What does OptiOp do?
A: OptiOp provides quality management software for call centres, allowing businesses to measure, manage, and improve quality by evaluating performance across various channels such as calls, chats, and social media posts.
Q: Where is OptiOp based?
A: OptiOp is based in Londonderry, Co. Derry.
Q: What features does the OptiOp quality management software offer?
A: The software facilitates feedback sessions with employees, tracks action items, supports calibration sessions for quality assurance teams, and offers reporting capabilities to extract data for business.