Barbify

About

• Q: Is my clients' data safe?

  A: Yes. Barbify is GDPR compliant and your client list belongs to you. Card payments are processed by your own payment provider (Stripe, SumUp or Dojo), so card details never touch our servers.

• Q: Does Barbify take a commission on bookings?

  A: No. Barbify takes 0% commission. Card payments go straight into your own account with a supported provider (Stripe, SumUp or Dojo), not through us.

• Q: How do I take card payments and deposits?

  A: To take card payments or deposits online, you'll need your own account with one of the payment providers Barbify supports: Stripe, SumUp or Dojo. You connect it in your dashboard in a few minutes, and the money goes straight to you. Without one, clients can still book and pay in the shop.

• Q: How do I get help if I'm stuck?

  A: You can open a support ticket from your dashboard or email [email protected], and you'll get a reply from a real person, not a bot.

• Q: Can I take walk-ins as well as bookings?

  A: Yes. Barbify has a walk-in queue alongside your online bookings, so everyone is managed in one place.

• Q: Can I block off holidays or change my hours for busy dates?

  A: Yes. You can block off days or hours, and set special opening hours for a single date, like late openings before Christmas.

• Q: Can clients cancel or reschedule themselves?

  A: Yes. Every booking confirmation includes a link where clients can reschedule or cancel, and any deposit carries over to the new time.

• Q: Do I need my own website?

  A: No. Every barber gets their own booking page at yourname.barbify.ie, ready to link from Instagram, WhatsApp or your Google profile.

• Q: Do my clients need to download an app?

  A: No. Clients book from your page in any phone browser, and you manage everything from your phone too. There's nothing to install.

• Q: Can I use Barbify for a barbershop with several barbers?

  A: Yes. Team and barbershop plans give each barber their own calendar and booking link under one shop.

• Q: Does Barbify help reduce no-shows?

  A: Yes. Clients get automatic email and WhatsApp reminders before their appointment, and you can ask for a deposit when they book.

• Q: How long does it take to set up?

  A: About 15 minutes. Add your services and opening hours and your booking page is ready to share on Instagram, WhatsApp or Google.

• Q: Is there a free trial?

  A: Yes. Every new account gets a free 21-day trial with no card needed to start. After that you can subscribe, or stay on the Free plan for up to 30 bookings a month.

• Q: What is Barbify?

  A: Barbify is an online booking system built in Ireland for barbers and barbershops. Each barber gets their own booking page where clients can book, pay a deposit and manage their appointments.

• Q: What payment methods do you accept?

  A: We accept all major debit and credit cards (Visa, Mastercard and American Express) through secure online checkout by Stripe, billed monthly or yearly.

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